What should I do if a policy has been taken out in my name?

If you have received correspondence from us regarding a motorcycle policy you did not authorise, or if you believe your personal details have been used by someone else to obtain insurance, please follow the steps below immediately.

Please get in touch with us as soon as possible. We will need to verify your identity to secure your details and begin an internal investigation to cancel the fraudulent policy:

• Email: accounts@bemoto.uk

• Subject Line: Urgent: Potential Identity Theft - [Your Name]

• Email Body: Please provide any information to help us investigate such as your name, contact details and details of any correspondence you've received.